Improve accessibility
Creating welcoming experiences for everyone
This hub brings together useful resources, links and specialist organisations to help tourism businesses and destinations improve accessibility for visitors.
Resources and support for businesses
Three quarters of disabled people have said they will not visit a new place if they cannot find the accessibility information they need. Here is a selection of resources for organisations looking to to be more inclusive and provide accessibility information.
- Access Able is used by over 6.2 million people each year. Their team of access surveyors can carry out site assessments and produce an Access Guide for your venue.
Visit Access Able. - VisitEngland‘s Accessible and Inclusive Tourism Toolkit for businesses is free and has lots of useful resources for businesses.
Download Toolkit. - Together We Build was developed in 2022 by Buckinghamshire Culture and partners to celebrate 10 years since the London 2012 Paralympic Games. It produced the Disability Access Manifesto and practical resources to help businesses improve accessibility.
Visit Together We Build and read the Disability Access Manifesto. - The Sensory Trust produced Outdoor Accessibility Guidance which is an excellent good practice guide showing how to make the outdoors engaging and accessible for everyone, regardless of age, disability and circumstance.
Read the Outdoor Accessibility Guidance.
Accessibility in action
Chilterns visitor attractions and businesses are leading the way in creating more inclusive experiences. These case studies showcase practical improvements that help remove barriers, increase visitor confidence and ensure more people can explore and enjoy what the Chilterns has to offer.
See case studies
Practical learning
The Centre for Outdoor Accessibility Training (COAT) is the only facility of its kind in the UK, with examples of countryside infrastructure such as gates and vehicle restrictors, along with different types of all-terrain mobility vehicles for hands-on training sessions.
COAT offers expert guidance and bespoke training to organisations managing public access on their land.
Explore COAT